Bellevue College Commons | Eric Kong | Activity https://commons.bellevuecollege.edu/members/ekong/activity/ Activity feed for Eric Kong. Wed, 13 May 2026 06:14:58 -0700 https://buddypress.org/?v= en-US 30 hourly 2 6fa10eb20b720632a93fe277396f78c1 Eric Kong wrote a new post on the site Adobe Sign http://commons.bellevuecollege.edu/electronicsignatures/?p=1 Mon, 20 Feb 2017 21:26:26 -0800 Bellevue College’s need for an electronic signature platform has been evident for some time now.  Between campaigns to reduce paper waste, delays in waiting for hard copies to be sent, and the potential of such d […]

]]> 0 c66ab8066fac53a763773b1d6102e7a5 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=55 Mon, 12 Dec 2016 21:05:21 -0800 Our team is currently conducting research on the migration software used to clean and move data from the HP/ODS into Dynamics CRM, and the available alternatives out on the market. With the increasing footprint […]

]]> 0 1b8bb2b127e1536bbe416bea134959f0 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=53 Mon, 19 Sep 2016 18:08:19 -0700 Our Affirma partner is close to wrapping up their phase II needs assessment. In addition some to new functionality and features, the footprint of CRM will increase to include the following units:

Academic […]

]]> 0 55f7a6b3ff0a9b9e3565c48f3ad3ee7b Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=49 Mon, 22 Aug 2016 16:23:05 -0700 Affirma Consulting has replaced Dell Services as our partner for the second phase of the Dynamics CRM project. The previous relationship was abridged due to scheduling and some internal changes the company had […]

]]> 0 c0ae358ef8588591aeafca7b60cebe60 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=47 Tue, 31 May 2016 22:29:31 -0700 Microsoft Dynamics CRM has been active on campus for a couple months now, with a positive, albeit varied, response.

Pilot units have reported a wide range of successes and issues, all of which have been taken […]

]]> 0 dec09796e19f6d468a119b0892c4184e Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=42 Wed, 27 Jan 2016 20:18:31 -0800 A total of 38 pilots users now have access to CRM, in addition to about 10 support staff.  The two biggest factors for a successful implementation at this time are the availability of ample support, and that […]

]]> 0 d5d546d38d4542a8bf3a71d7fb45929f Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=37 Fri, 15 Jan 2016 23:01:34 -0800 Next week will mark the deployment of Dynamics CRM to our pilot units (Multi-Cultural Services, Enrollment Services, Workforce and High School Initiatives).  Along with a demonstration of CRM’s ability by our […]

]]> 0 06cf1e792dd205fa37a56b4839a98b52 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=27 Tue, 22 Dec 2015 21:14:42 -0800 Our partner has provided us with a design document that defines “what” and “how” the Dynamics CRM solution will look, feel and function. It is intended to specify how needs are to be met.

Our four pilot units […]

]]> 0 8139e748de1896054e4694adc3ff4597 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=25 Thu, 10 Dec 2015 23:31:13 -0800 Just a short recap of the activity that’s taken place over the past week:

-Our partner has completed the installation and configuration of Scribe on a development server
-Their team began design activities […]

]]> 0 fea2b7e02c36e204e5d61a9d925a4b0c Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=21 Mon, 23 Nov 2015 16:17:18 -0800 The CRM steering committee met last Thursday for its second session. In attendance were Faisal Jaswal, Nora Lance, Tracy Biga Maclean, Rebecca Cory and Steve Downing.

We covered the following agenda items, the […]

]]> 0 c001c16b0b8c96397dce2743d216eb90 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=17 Tue, 17 Nov 2015 18:15:48 -0800 Our Case Management steering committee is scheduled to meet later this week. The following agenda items will be covered, in addition to some discussion on how to best communicate upcoming changes to our […]

]]> 0 687a6f9dc4e8092677dfbf4d4f51630f Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=13 Mon, 02 Nov 2015 23:55:06 -0800 “Did we build the right product?”

“Did we build the product right?”

Two questions that lay at the heart of every enterprise-wide deployment. They can’t always be answered to everyone’s satisfaction, but by […]

]]> 0 f56945c89fe33978300f1bb0fd16328c Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=11 Wed, 28 Oct 2015 22:39:07 -0700 Our partner has tallied the results of our requirements gathering session and is in the process of consolidating the data into a package for us to go through. They’ve also produced a rudimentary statement of work […]

]]> 0 c09711160936942235ffe93a9f43c674 Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=8 Mon, 12 Oct 2015 20:00:13 -0700 About 20 different student-facing units were polled last week for input on the unique case management needs of their areas. In addition to the standard intake and processing of records, departments were asked […]

]]> 0 1ad00df383fdfa1d528d3ee238d4856f Eric Kong wrote a new post on the site Case Management and the Student Lifecycle http://commons.bellevuecollege.edu/casemanagement/?p=5 Mon, 28 Sep 2015 15:59:31 -0700 Last week, a meeting with our Infrastructure and Integration directors was held with the intent of determining if the campus would adopt a ‘cloud’ or ‘on-premise’ version of Dynamics. While it sounds like a […]

]]> 0 2037c8fc32b02a45f86c17866a1f1c0c Eric Kong created the site Case Management and the Student Lifecycle https://commons.bellevuecollege.edu/activity/p/586/ Tue, 15 Sep 2015 15:02:25 -0700 0