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Jason Aqui

@jason-aqui Active 6 years, 4 months ago
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    Jason Aqui wrote a new post, TeamDynamix Go Live next week Monday, on the site IT Service Management Ticketing Upgrade 6 years, 4 months ago

    Phase 1 Go Live:  Monday January 30, 2017.

    Here are some knowledge articles to get you ready for Monday.

    How To: Submit A Ticket In TeamDynamix (TDX) – h […]

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    Jason Aqui wrote a new post, Who uses TDX in Higher Education, on the site IT Service Management Ticketing Upgrade 6 years, 4 months ago

    In Washington State

    Central Washington University

    In the US

    Virginia Tech University
    Miami of Ohio University
    CSU Chico
    University of Colorado
    University of Wyoming
    Florida […]

  • Profile picture of Jason Aqui

    Jason Aqui wrote a new post, Introducing Team Dynamix (TDX), on the site IT Service Management Ticketing Upgrade 6 years, 4 months ago

    What is it?

    TDX is a new software tool that will be available to all faculty, students and staff as an eventual replacement for Request Center. Any technology related problems or requests will be recorded, […]

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    Jason Aqui created the site IT Service Management Ticketing Upgrade 6 years, 4 months ago

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    Jason Aqui posted a new activity comment 8 years, 6 months ago

    In reply to: Jason Aqui posted an update in the group Office 365 Migration How do I connect my phone to Office 365? View

    You will need to delete your old email setting and create a new Microsoft Exchange connection. Follow the instructions based on the type of phone you have.http://depts.bellevuecollege.edu/helpdesk/kb/set-up-your-office-365-email-on-mobile-devices/

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    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 6 months ago

    How do I connect my phone to Office 365?

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    Jason Aqui posted a new activity comment 8 years, 6 months ago

    In reply to: Lisa Corcoran posted an update in the group Office 365 Migration I have migrated to Office 365, but was wondering how I add it to my favorites in explorer? View

    To access Office 365 from Internet Explorer (or any other browser) you may use the following url: http://email.bellevuecollege.edu

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    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Have you already migrated? Have anything to share about your experience?

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    Jason Aqui posted a new activity comment 8 years, 7 months ago

    In reply to: Jason Aqui posted an update in the group Office 365 Migration Here is a question from a BC community member: I keep a bunch of folders on the left-hand side where I store emails by subject. That same area with […] View

    All files and folders will migrate over to Office 365. Anything older than 1 year old will be automatically moved over to the In-Place Archive in Office 365.

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    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Here is a question from a BC community member: I keep a bunch of folders on the left-hand side where I store emails by subject. That same area with “Sent” “Draft” “junk” and etc. But I create these folders for myself so that I have older issues available when I need to revisit them.

    Will these migrate? Or do I need to do something with these?

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    Jason Aqui posted a new activity comment 8 years, 7 months ago

    In reply to: Jason Aqui posted an update in the group Office 365 Migration Here is a question from a BC community member: I teach online and use my personal laptop for BC work and use Office 2007 and 2003 for everything. I […] View

    No you do not need to change your computers, Office 365 gives you access to better email and calendar as well as Office applications like Word, Excel, and Powerpoint without having to have anything installed on your computer. If you access your email and calendar through mail.bellevuecollege.edu this interface will have a much improved look and…[Read more]

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    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Here is a question from a BC community member: I teach online and use my personal laptop for BC work and use Office 2007 and 2003 for everything. I don’t need to change computers, do I? I don’t need a BC provided laptop?

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    Jason Aqui posted a new activity comment 8 years, 7 months ago

    In reply to: Jason Aqui posted an update in the group Office 365 Migration Here is a question from a BC community member: After the migration will we still be able to use remote desktop? View

    The migration to Office 365 will not impact the ability to use remote desktop, however Office 365 now gives you the tools to work from anywhere with your documents and Office tools.

    With OneDrive you will be able to access your documents from anywhere as long as you have an internet connection (no VPN connection needed).

    With Office Online you…[Read more]

  • Profile picture of Jason Aqui

    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Here is a question from a BC community member: After the migration will we still be able to use remote desktop?

  • Profile picture of Jason Aqui

    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Got a question about the migration? Post it here!

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    Jason Aqui posted an update in the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

    Office 365 Migration Scheduled for Monday October 27th

  • Profile picture of Jason Aqui

    Jason Aqui created the group Group logo of Office 365 MigrationOffice 365 Migration 8 years, 7 months ago

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