In our last post we offered an articulation of our Critical Thinking outcome. Feedback on this is still welcome. We will schedule open meetings throughout the remainder of the quarter to discuss the proposed definitions and articulations of our new ILOs. We will also add preliminary rubrics to the ILO articulation posts over the next few weeks. Meanwhile, here is what our Communications ILO working group has come up with:
The Communication ILO
Proposed BC Definition:
Communication is the ability to clearly and effectively exchange information, ideas, facts, and perspectives with diverse audiences in various settings and contexts.
The National Association of Colleges and Employers (NACE) identifies several competencies that help prepare students for a successful transition into the professional work force. First on the list of eight durable skills (or “career readiness competencies”) is communication– the ability to, “clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization.”1,2,3 In addition, a recent study by LinkedIn found that “durable” skills are growing in importance.4
A significant amount of professional work is done in groups or teams where communication skills are needed to effectively collaborate with colleagues. Communication skills enable individuals to effectively express their thoughts, opinions, and ideas to others as well as actively listen. Moreover, good communication skills are essential for civic engagement, building trust, and establishing and maintaining professional and interpersonal relationships, allowing individuals to partake in meaningful dialogue that can lead to positive change.5
The Bellevue College Communication ILO aims to help students effectively communicate with diverse audiences in a variety of contexts such as dialogue, group discussions, and presentations. To accomplish this, students will develop skills in Reading, Writing, Speaking/Signing, and Active Listening/Receptive Skills6,7, readily preparing them for their life beyond college.
(“Different” refers to distinctions among and between gender, sexual orientation, culture, race, ethnicity, worldview, socio-economic standing, ability, neurodiversity, etc.)
Reading Knowledge, Skills, & Abilities
The learner:
- Takes charge of reading, assessing the nature of the reading assigned, estimating the difficulty of that reading and determining the purpose for which they are to read,
- Selects appropriate reading strategies for best comprehending the assigned text,
- Asks questions of the text and identifies author’s purpose,
- Accurately summarizes the text with understanding of main ideas,
- Uses the text and general background knowledge to evaluate the author’s underlying arguments and reasoning for strength and relevance,
- Uses discipline-specific terminology appropriately in discussions/analysis.
Writing Knowledge, Skills, & Abilities
The learner:
- Writes clearly and effectively for varied audiences and purposes,
- Creates text that is organized and stays on topic,
- Presents supporting evidence,
- Demonstrates the ability to paraphrase others’ views and adapt communication style or format based on audience,
- Develops and presents cogent, coherent writing with evidence, reasoning and in dialogue with others’ views and ability to adapt communication style based on audience,
- Constructs sustained, coherent arguments, narratives or explications of issues, problems or technical issues and processes in writing,
- Shows implicit attention to multiple audiences and cultural context.
Speaking/Signing Knowledge, Skills, & Abilities
The learner:
- Communicates intentionally with culturally diverse audiences and/or contexts,
- Develops and delivers well-organized messages that are tailored to and appropriate for a specific purpose, audience, and context to accomplish communication goals,
- Effectively uses nonverbal cues to reinforce and/or support messages,
- Shows ability to critically reflect on communication goals,
- Expresses appropriately and in a well-organized manner to an intended audience, purpose and context.
(Nonverbal Cues – e.g. eye contact, posture, hand gestures, eye contact, facial expressions, and vocal variety)
Active Listening/Receptive Skills, Knowledge, & Abilities
The learner:
- Asks questions to gain understanding,
- Identifies and responds appropriately to verbal and nonverbal cues appropriate in a specific context,
- Practices openness and engagement with perspectives different from their own,
- Engages in perspective-taking/empathy,
- Attempts to understand the message the way the sender intended.
1 https://www.purdueglobal.edu/blog/careers/top-soft-skills-employers-want/
2 https://www.naceweb.org/career-readiness/competencies/career-readiness-defined/
6 https://www.naceweb.org/career-readiness/competencies/career-readiness-defined#competencies