Affirma Consulting has replaced Dell Services as our partner for the second phase of the Dynamics CRM project. The previous relationship was abridged due to scheduling and some internal changes the company had been experiencing. Affirma are a local, Microsoft Gold partner outfit with a successful track record in Dynamics CRM integration and customer satisfaction.
A couple of the pilot units have expressed interest in further training within Dynamics CRM. It would be ineffective to simply provide staff with generic, online tutorials so work is being conducted on creating training that’s catered to the unique environment. We want to ensure that, beyond being useful, our campus sees this tool as the unanimous choice for providing staff with pertinent and current student data.