“Did we build the right product?”

“Did we build the product right?”

Two questions that lay at the heart of every enterprise-wide deployment. They can’t always be answered to everyone’s satisfaction, but by establishing an acceptance criteria, we can attempt to meet those needs.

Dell has provided us with a formal assessment based on the requirements gathering we held a few weeks ago. The document details the requirements as identified by each unit, along with a timeline by which a working model might be deployed. More work has to be done to condense the SOW into something more manageable, and I will be updating our steering committee as more information is sent our way.

Finally, I’ve connected with the Manager of CRM at Grand Canyon University (http://www.gcu.edu). Matthew Birmingham has agreed to provide us with a demonstration of how Dynamics is being used on their campus.

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