Get live!

Next week will mark the deployment of Dynamics CRM to our pilot units (Multi-Cultural Services, Enrollment Services, Workforce and High School Initiatives).  Along with a demonstration of CRM’s ability by our Grand Canyon University partner, we’ve lined up Administration & Configuration and Power User training for January 19th and 20th, a product of which will be a user guide to eventually present to all student-facing units.

A couple of things we’ll be keeping a pulse on during this time:

  • How well the pilots units are taking to the tool
  • A timeframe by which to evaluate and derive this information
  • Post-pilot ‘rollout’– which groups to feature next
  • …and branding of the tool, as we’ve yet to establish a standard ‘look and feel’

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